Australian Credit Solutions (ACL 532003) operates under strict ASIC regulatory oversight and the Privacy Act 1988 (Cth). Our firm — led by our solicitor Elisa Rothschild BA/LLB — is bound by the Privacy (Credit Reporting) Code 2025 and the National Consumer Credit Protection Act 2009. You can verify ACL 532003 on the public ASIC register at connectonline.asic.gov.au before engaging us.
Australian Credit Solutions holds ASIC Australian Credit Licence ACL 532003, issued by the Australian Securities and Investments Commission and verifiable at connectonline.asic.gov.au (search: 532003). The licence authorises the firm to provide credit repair and default removal services under the National Consumer Credit Protection Act 2009. Australian Credit Solutions operates under the Privacy Act 1988 (Cth) Part IIIA and the Privacy (Credit Reporting) Code 2025 (commenced 25 March 2025) — disputing defaults that breached proper procedure on notice, address accuracy, amount, or timing. ACL 532003 has been held continuously since the firm's founding and remains in active good standing.
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Authorised and regulated by the Australian Securities and Investments Commission (ASIC). Led by Principal Solicitor Elisa Rothschild BA/LLB. Active and verifiable on the public register.
Australian Credit Solutions (ACL 532003) operates under four interlocking laws: the Privacy Act 1988 (Cth) Part IIIA, the Privacy (Credit Reporting) Code 2025 (commenced 25 March 2025), the National Consumer Credit Protection Act 2009, and ASIC's regulatory guides — together governing how credit listings must be created, disputed, and removed in Australia.
The Privacy Act establishes the Australian Privacy Principles and provides the legal framework for how credit information must be collected, used, disclosed, and corrected. Part IIIA governs credit reporting specifically.
Learn More →The updated credit reporting code under the Privacy Act, commenced 25 March 2025. Sets binding rules for default notices, dispute timelines (within 30 days), and hardship protections. Breach of the Code is a ground for removal of the listing.
Learn More →The NCCP Act establishes licensing requirements for credit service providers under ACL 532003 and sets standards for responsible conduct, fee disclosure, and consumer protection.
Learn More →As ACL 532003 licence holders, we must comply with ASIC's regulatory guides covering conduct obligations, dispute resolution, professional standards, and mandatory internal complaint handling procedures.
Learn More →The most common legal ground for default removal — when creditors don't follow procedure.
Under Section 21D of the Privacy Act 1988, a credit provider must send a written notice to your current address before listing any default on your credit file. The notice must:
If the notice was missing, sent to an old address, or didn't meet any of these requirements, the resulting default listing may be procedurally invalid and removable under the Privacy Act 1988. This is the most frequently used legal ground in Australian credit repair.
Read our full Section 21D guide → | Your Privacy Act credit rights →
Under the Privacy Act 1988. Entries held beyond these limits can be removed on legal grounds.
| Entry Type | Retention Period | Key Requirement |
|---|---|---|
| Credit enquiries | 5 years | Must be authorised by consumer |
| Defaults (overdue accounts) | 5 years | Must be $150+ and 60+ days overdue; valid Section 21D notice required |
| Court judgements | 5 years | Must be verified by court records |
| Serious credit infringements | 7 years | Requires specific legal criteria |
| Bankruptcy | 5 years from discharge | Or 2 years from order if discharged earlier |
Source: Privacy Act 1988 (Cth) Part IIIA; Privacy (Credit Reporting) Code 2025. OAIC guidance confirms these retention periods.
Engaging Australian Credit Solutions (ACL 532003) gives you regulatory protections that unlicensed operators cannot offer — including ASIC conduct standards, a formal 30-day internal complaints response commitment, and access to the Australian Financial Complaints Authority (AFCA) as an external dispute resolution scheme (AFCA phone: 1800 931 678). Every dispute is assessed against the Privacy Act 1988 and the Privacy (Credit Reporting) Code 2025 before the firm accepts a case — if there are no legal grounds, ACS will tell you that plainly.
These protections ensure that if anything goes wrong, you have clear pathways for resolution. For more on your legal rights, see our guides on Privacy Act credit rights in Australia and default removal services.
We hold ourselves to the highest ethical and professional standards.
We only accept cases with genuine legal grounds under the Privacy Act 1988. We provide truthful assessments — even when the answer isn't what you want to hear.
No upfront charges. No hidden fees. We disclose all costs clearly before you commit to anything. You pay only when we succeed.
Regular updates on your case progress. You'll never be left wondering what's happening with your file.
Your personal information is protected under the Privacy Act 1988 (Cth) and our internal security protocols.
We only dispute listings with genuine Privacy Act grounds. We never make false promises or use misleading representations to credit reporting bodies.
We maintain full compliance with ASIC reporting requirements under ACL 532003 and submit to regular audits.
Australian Credit Solutions has a formal internal complaints process under ACL 532003 — acknowledging all concerns promptly with a 30-day written response commitment. If unresolved, you can escalate to AFCA (our designated external dispute resolution scheme) or ASIC.
Most issues can be resolved quickly by contacting us directly. Our team is committed to acknowledging all complaints promptly and responding in writing within 30 days.
If we can't resolve your concern within 30 days, you can escalate to these external bodies who can investigate independently. AFCA is our designated external dispute resolution scheme.
Common questions about ACL 532003, the Privacy Act 1988, and our regulatory status
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